Privacy Policy

Last Updated: July 1, 2025

Welcome to Melville! This Privacy Policy describes how Melville ("we," "us," or "our") collects, uses, and discloses information about you through our websites, services, and applications (collectively, the "Services"). By using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

1. Introduction

Your privacy is critically important to us. This Privacy Policy explains what information we collect, why we collect it, how we use it, and your choices regarding your information.

2. Information We Collect

We collect various types of information to provide and improve our Services to you.

a. Information You Provide to Us

Contact Information: When you fill out forms, register for an account, subscribe to a newsletter, or request a consultation, we may collect your name, email address, phone number, company name, and job title.
Communication Data: If you contact us directly, we may receive additional information about you, such as the contents of the message and attachments you may send us, and other information you choose to provide.
Account Information: Information related to your service plan, payment details (processed by third-party payment processors), and service preferences.

b. Information We Collect Automatically

Usage Data: We automatically collect information about your interaction with our Services, such as pages visited, time spent on pages, links clicked, and other activity data.
Device Information: We collect information from and about the devices you use to access our Services, including IP address, browser type, operating system, unique device identifiers, and mobile network information.
Location Information: We may derive your approximate location from your IP address.

3. How We Use Your Information

We use the information we collect for various purposes, including:

To provide, operate, and maintain our Services.
To improve, personalize, and expand our Services.
To understand and analyze how you use our Services.
To develop new products, services, features, and functionality.
To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Service, and for marketing and promotional purposes.
To process your transactions and manage your subscriptions.
To send you emails and other communications.
To find and prevent fraud.
For compliance with legal obligations.

4. How We Share Your Information

We may share your information with third parties in the following circumstances:

Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of Melville, (iii) act in urgent circumstances to protect the personal safety of users of the Service or the public, or (iv) protect against legal liability.
With Your Consent: We may disclose your personal information for any other purpose with your consent.

5. Data Security

We implement reasonable security measures designed to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Privacy Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:

Access: The right to request copies of your personal data.
Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Erasure: The right to request that we erase your personal data, under certain conditions.
Restriction of Processing: The right to request that we restrict the processing of your personal data, under certain conditions.
Object to Processing: The right to object to our processing of your personal data, under certain conditions.
Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the contact information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

9. Third-Party Links

Our Services may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:Melville[Your Company Address]Email: support@melville.comPhone: [Your Phone Number]